Studio Policies

24-Hour Notice: Lessons cancelled with at least 24 hours notice can be rescheduled at no charge, subject to availability.

Late Cancellations: Lessons cancelled with less than 24 hours notice will be charged in full. This includes no-shows.

Emergencies: In case of genuine emergencies (illness, family emergency), please contact me as soon as possible. These situations will be handled on a case-by-case basis.

Teacher Cancellations: If I need to cancel a lesson, you will be offered a makeup lesson or credit toward a future lesson.

Grace Period: A 5-minute grace period is allowed. Please arrive on time to maximize your lesson.

Shortened Lessons: Students arriving more than 5 minutes late may have their lesson shortened to avoid impacting the next student.

15+ Minutes Late: Students arriving more than 15 minutes late may be considered a no-show and the full lesson fee will apply.

Payment Timing: For pay-as-you-go lessons, payment is due at the time of the lesson. For monthly tuition, payment is due on the 1st of each month.

Accepted Methods: Credit/debit cards (processed securely through Stripe), cash, or check.

Late Payments: A $10 late fee may be applied to payments more than 7 days overdue. Lessons may be suspended until the balance is cleared.

Refunds: Prepaid lessons are non-refundable but may be transferred to another family member with prior approval.

Regular Schedule: Once enrolled, students are expected to attend their regular weekly time slot. Consistent attendance leads to the best progress.

Makeup Lessons: When cancelled with proper notice, makeup lessons will be scheduled based on availability. Makeups must be used within 30 days.

Holiday Closures: The studio is closed for major holidays (New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas). Monthly tuition rates account for these closures.

Vacation: Please provide 2 weeks notice for extended absences. Monthly tuition students may request a tuition pause for absences of 2+ weeks.